All orders are processed and sent for purchase and shipment as soon they are placed. During this process we incur irreversible fees. Therefore, while we understand that orders might need to be changed sometimes, we are unable to do it free of charge after a certain point. We strictly adhere to the following cancellation policy:
As orders are dispatched by 10 am, any cancellation should be done before 9:00 am for 0 AED cancellation fee.
If you cancel your order AFTER 9:00 am it has been shipped, please follow our Return Policy. The cancellation will have to be treated as a Return with all applicable fees.
Orders which are REFUSED AT DELIVERY (for reasons not specified in the refund policy) will be assessed a 15% cancellation fee from the total amount of your order.